Further guidance
For additional help on how to create your account see our user guides and videos.
How to create your ABRSM account
Before you book exams, you will need to create an ABRSM account.
You will need to create a new account even if you have an existing ABRSM applicant number. If you have an applicant number, please enter it when requested in the Contact ID/Applicant Number box.
If you do not have an applicant number or have forgotten it you can leave this box blank. If you have entered it incorrectly a message will appear saying that a match cannot be found. In this case, leave this box blank and allow the system to create a new account for you.
- Click ‘Login’ at the top of the page. Then choose ‘Register - exams from April 2021’.
- Select your ‘Territory’ to tell us where you live. Start to type in the box to make this quicker and save scrolling through the list. Click ‘OK’ to continue.
- Complete all the fields marked with a red asterisk. You may find the following information useful:
Username and password - create a memorable username and password. Your username cannot be your email address or include the @ symbol. It must also be unique. You will be prompted to try again if someone else has already taken a username.
Email verification - You will need to do this once you have entered you email address in order to complete your registration. Click 'Send Verification Code' and you will receive a code via email. The email will be from ‘Microsoft on behalf of abrsmglobalb2c'. Enter the code in the ‘Verification Code’ box and click ‘Verify code’. Once your email address has been verified successfully you can complete the rest of the form.
Date of birth - We use your date of birth, along with other personal information you supply, to create a unique and secure record for you.
Contact ID/Applicant Number: for applicants - If you know your applicant number, enter it here. Otherwise leave this blank. Once you’ve created your account we will give you a Contact ID which allows us to identify you in our system.
Contact ID: for candidates - Candidates will be given a Contact ID once they’ve been entered for an exam. Contact IDs appear on all communications about exam bookings and results.
- Tick the ‘Privacy Policy’ box to confirm you’ve read our Privacy Policy, which explains how we will use your personal information. Then click 'Register’.
- Complete your marketing preferences to tell us how we can contact you in the future. To receive the latest marketing updates about our products and services, including our regular newsletters, please opt in.
- Click 'Save and continue' to create your account.
Candidate accounts – optional
Candidates can create an account, even if they have not made the booking themselves. Parents/carers can create this account on behalf of a child, but the account must be in the child's name.
Candidate accounts are optional, but having an account means that a candidate can log in to view information about their exams, change appointments, and view their results and mark forms seven days after we have released them to the applicant.
How to create a candidate account
- If the applicant includes the candidate (parent/carer) email address in their exam booking, the candidate (parent/carer) will automatically receive an email confirming the booking and asking if they would like to create an account. The email will include a link to the registration page.
- Once an exam has been booked, the candidate (parent/carer) can create an account at any time.
Candidate accounts must be created in the candidate’s name, and their ABRSM Contact ID and date of birth must be entered where requested. This is to make sure we can create a unique record for the candidate, which links their existing and future exam bookings.